ClickUp Review: Features, Pricing, Pros & Cons!

Good project management is crucial for the success of any company. With the increasing complexity and scale of projects, it becomes imperative to have a reliable tool to streamline workflows, track progress, and collaborate seamlessly.

Founded in 2017, ClickUp, a popular project management tool, serves as the backbone of many businesses worldwide.

And it makes sense why individuals and companies tend to go with ClickUp. Features, AI, pricing, reviews… everything seems to please customers.

This detailed ClickUp review will provide you with an in-depth understanding of its features, pricing plan, benefits, and how it can streamline your project management process.

ClickUp Overview

ClickUp is a really powerful tool for managing projects. It’s designed to have a good balance between having lots of useful features and being easy for people to use.

With ClickUp, teams can work together on tasks, get instant updates on how things are going, and stay on top of all their projects. It helps organize work around clear goals.

Purpose and Target Audience

ClickUp’s main goal is to make project and task management easy and all in one place. It helps teams work together better and get things done faster. It’s used by lots of different people, like small businesses, startups, big companies, teams working from different places, and freelancers.

The best part is that you can customize it to fit exactly what you need. So, it’s perfect for everyone!

That’s why it’s considered one of the best project management tools available today.

Key Highlights in 2023

The year 2023 has been a milestone for ClickUp, with a series of feature-rich updates that further solidify its position as an industry-leading project management platform.

Speaking of features, let’s see what ClickUp has to offer.

Recommended reading: Project Engineer vs Project Manager: What’s the Difference?

ClickUp Features

ClickUp Review - Features

ClickUp has a lot of excellent features that make it stand out from other project management tools. Let’s take a look at some of its standout ones:

1. Task Management

ClickUp’s main focus is on task management, and it’s really strong in this area. Users can easily make tasks, give them to team members, set deadlines, and see how things are going in real-time.

What’s cool is that you can customize how you view tasks so you can work in a way that suits you best.

2. 15+ Powerful Views

ClickUp offers more than 15 different ways to see and manage your projects. Let’s look at some of the important views you can use in ClickUp:

2.1. List View:

This view presents tasks and subtasks in a list format, allowing users to view and manage their tasks easily.

2.2. Board View:

Similar to a Kanban board, this view lets users visualize their tasks as cards on different columns. Thanks to Boards, team members can see various stages or categories.

2.3. Team View:

The Team view, previously known as the Box view, lets you see your team’s ongoing tasks, completed work, and current workload.

2.4. Calendar View:

This view displays tasks and deadlines in a calendar format, giving users a clear overview of their upcoming schedule.

2.5. Gantt View:

With this view, users can visualize tasks and their dependencies (how they relate to each other) in a timeline format. It’s really helpful for planning and keeping track of how the project is going.

2.6. Timeline View:

Easily see and arrange your schedule in a straight line with a flexible organization, ideal for tasks like creating roadmaps, planning, and managing resources!

2.7. Mind Map View:

This view lets users create and see their tasks and subtasks arranged in a mind map style. It’s great for encouraging creativity and brainstorming.

2.8. Table View:

In this view, tasks are shown in a table-like format, making it easy to organize and analyze information in a structured way.

These are just a few examples of the various views available in ClickUp. Each view offers a unique way to visualize and manage tasks.

Keep in mind that each team member on ClickUp can choose the view that best suits their workflow and preferences.

3. Customizable Workspaces

ClickUp knows that every team works in its own way, so it gives you the ability to customize your workspaces completely.

Workspaces are at the highest level of the ClickUp Hierarchy. Within a Workspace, you’ll find Spaces, Folders, Lists, and tasks. You can create or join as many Workspaces as you need, and you can easily switch between them.

You can adjust each workspace to match your business style, what you like, and how your company works. This will make it easy for everyone to work and collaborate smoothly.

Plus, you have more than 50 widget choices to create your own dashboard. This level of control and flexibility makes ClickUp the best project management tool available.

Custom Fields

With the “Custom Fields” feature, you can add all kinds of information to your views. A custom field can be a dropdown (like sales, marketing, support ), a priority (low, medium, high), or anything you like.

You can customize these fields to match your workflow.

4. Efficient Team Collaboration

For a project to succeed, good communication and teamwork are essential. ClickUp has special tools that bring communication and collaboration together in one place.

You can send and receive emails, chat with your team, and work together on documents, all within ClickUp. The PM tool makes sure everyone stays connected and up-to-date without having to use multiple apps.

5. Real-Time Reporting

ClickUp makes it easy to create and customize reports. You can see how your team is doing, track task progress, and check project schedules.

There are lots of different widgets you can use to create custom dashboards that give you a big-picture view of your projects.

6. Time Tracking

ClickUp Review - Time Tracking Features

For businesses seeking to optimize productivity, ClickUp has a useful feature for tracking time. It lets you see how much time is spent on each task, which helps you understand how efficient your team is and find ways to make things even better.

7. Goal Tracking

With ClickUp, project organization goes to a whole new level with goal tracking. You can set clear objectives, define key results to measure progress and keep an eye on how things are going over time.

This feature helps your team stay focused on shared goals and makes sure everyone is working together towards the same vision.

8. File Sharing and Storage:

You don’t have to use multiple tools for file sharing anymore. ClickUp makes it easy by offering seamless file sharing and storage right within the platform.

You can collaborate by attaching documents, images, and other files to tasks and projects. Everything is in one place!

9. Customizable Workflow Automation:

ClickUp’s task management goes beyond just creating and working together on tasks. It also helps you make your work easier by automating repetitive tasks.

You can set up rules and triggers so that things happen automatically, like assigning tasks to team members when others are done or getting reminders when tasks are almost due.

For instance, let’s say you have two tasks, Task A and Task B, and they’re related. With ClickUp, you can set it up so that when Task A is done, Task B is automatically given to a team member.

These automation features are really helpful! They save time because you don’t have to do these things manually, and they also lower the chance of making mistakes.

That way, you can focus on the most important parts of your project and make sure everything runs smoothly.

10. ClickUp Docs

Create interactive docs, wikis, and resources in ClickUp. Connect them to workflows to bring ideas to life.

ClickUp’s Docs tool allows for real-time editing and collaboration, making the execution of ideas a breeze.

11. Notifications and Reminders:

It’s necessary to stay updated on task changes and deadlines when managing a project efficiently. ClickUp has smart notifications and reminders that make sure you and your team are always informed and never miss any important updates.

12. Integrations

ClickUp is super flexible, and one of the reasons is its easy integration with other popular tools like Google Workspace, Slack, Trello, and more. Work smoother and bring everything together in one place.

13. Whiteboard

ClickUp Review - Whiteboard Feature

The Whiteboard feature of ClickUp makes it easier to brainstorm and plan out projects. With its intuitive drag-and-drop interface, you can easily create diagrams and mind maps to visualize ideas.

You can also add images, documents, and videos to the whiteboard to better explain your ideas.

14. Templates

Templates are great for quickly setting up projects and tasks. ClickUp comes with a variety of ready-made templates, so you don’t have to start from scratch. You can customize the templates according to your needs and make sure everything is set up correctly.

Plus, you can save your own custom templates for future use. This way, you don’t have to recreate the same project or task structure over and over again.

15. Dashboard

ClickUp Review - Dashboard Feature

The Dashboard is the ultimate overview of your projects and tasks. It provides a comprehensive overview of all the work that needs to be done, including due dates, progress, and more.

Plus, you can easily customize the dashboard to get a better view of what’s happening with your projects. You can also use it to track performance metrics and get insights into how your team is doing.

With ClickUp’s Dashboard feature, you’ll have everything you need to stay on top of your projects.

16. ClickUp AI

ClickUp AI is designed to boost productivity by automating work activities. It simplifies communication with AI and provides over 100 role-based AI tools that can be used for various high-value use cases, such as generating documents and creating project timelines.

With ClickUp AI, users can generate summaries of comment threads, meeting notes, and other lengthy content in seconds. It also allows users to generate action items by instantly pulling out the next steps from documents or creating new tasks.

The integration of ClickUp AI into the platform enables users to save time and increase productivity across their entire workflow.

ClickUp Pricing

ClickUp has different pricing options to fit the needs of various businesses. Let’s look at each of them and what you get. Keep in mind that the prices I will mention below are for yearly billing (price mentioned x 12).

Free Forever

The Free Forever plan lets you use ClickUp’s versatile tools for free. It’s perfect for personal use or if you’re just starting with project management. With this plan, you can have unlimited users and projects, but there’s a limit of 100MB for file storage.


Priced at a pocket-friendly $7 per member per month, the Unlimited plan extends all Free Forever features and offers advanced reporting, unlimited storage, and integrations. It also allows you to set permissions for user access and explore over 1,000 automations.


The Business plan, starting at $12 per member per month, provides unlimited access to almost every feature ClickUp offers. It includes advanced time-tracking and security features. You also get to set deep automation to make the workflow even better for your team.

Business Plus

Starting at $19 per user per month, the Business Plus plan is designed for multiple teams. It offers all the privileges of the Business plan, along with exclusive features like custom role creation, team sharing, priority support, admin training, and increased automation and API.


The Enterprise plan is ClickUp’s premium offering, designed for large and high-end teams. For a customized quote, you need to contact ClickUp’s sales team.

The Enterprise plan includes everything in the Business Plus plan, along with additional features like white labeling, Enterprise API, MSA and HIPAA availability, Single Sign-on (SSO), and guided onboarding.

Pros and Cons: ClickUp's Strengths & Weaknesses

Let’s examine the good and the not-so-good aspects of ClickUp.

Pros of Using ClickUp

Excellent Mobile App

ClickUp offers a user-friendly mobile app that allows you to manage projects on the go. The app’s intuitive interface makes it easy to create tasks, update colleagues, and manage projects from anywhere.


Sprints are a great way to focus on specific tasks and break down larger projects into smaller, more manageable parts. With ClickUp’s sprint feature, it’s easy to keep your team focused and organized.

Ease of Use

If you have never used a project management tool before, then ClickUp might be a little difficult to use at the beginning. That’s because there are a lot of features to learn.

For instance, you need to differentiate a space from a folder, list, and task. But learning many features is normal with every project management software.

However, if you have experience using tools like Asana, Monday, or Trello, starting with ClickUp will be much easier.


ClickUp is cheaper compared to some alternatives. Its free version, for example, has incredible features that don’t make you want to use another premium tool.

Cons of Using ClickUp

Advanced Time Tracking Features

Advanced time tracking features, such as marking billable hours for tasks, are only available in the Business pricing tier and higher.

Task Listing

ClickUp could come up with a more intuitive and beautiful way to display tasks in a listing form. Out of the 10+ project management tools we’ve tested, Asana has the best listing feature on the market.

But ClickUp outperforms Asana when it comes to the board view.

ClickUp Review: Final Thoughts!

In this ClickUp review, we found that ClickUp is a reliable project management solution that offers an extensive range of features and functionalities. While it fits small teams and independent workers, it also has enough to offer larger enterprises.

Though ClickUp does have a slightly steeper learning curve than its competitors, it provides a detailed degree of project tracking that lighter tools can’t match.

ClickUp provides everything you need to keep your projects and tasks on track, making it one of the best project management software in today’s market.

Whether you are a solopreneur or a part of a rapidly expanding business, ClickUp can streamline your project management process and drive your business toward success.

FAQ on ClickUp

ClickUp is a project management and productivity software that helps individuals and teams organize tasks, projects, and workflows in a centralized platform. It offers features like task management, goal tracking, document collaboration, time tracking, and more.

Yes, ClickUp offers a free version with basic features that individuals and small teams can use. However, it also offers paid plans with more advanced functionalities and increased storage limits.

ClickUp is suitable for a wide range of users, including individuals, freelancers, small businesses, startups, and large enterprises. It can be used across various industries and sectors to streamline workflows and enhance collaboration.

ClickUp has been extremely good during our tests. Still it’s effectiveness depends on your specific needs and preferences. Many users find value in its features, flexibility, and ease of use.

No, ClickUp is not primarily a database. While it can store and organize information, tasks, and files, its main focus is on project and task management, collaboration, and productivity enhancement.

ClickUp is designed for collaborative project management, task tracking, and team communication, while Excel is more of a spreadsheet tool. If you work with a team, use ClickUp.

ClickUp is not a dedicated CRM software, but it does offer features that can be useful for managing client interactions, such as custom fields, task assignments, and communication tools. However, for robust CRM functionalities, dedicated CRM software might be more suitable.

Yes, ClickUp can be configured to serve as a basic helpdesk solution. Its task management and collaboration features can be used to manage and track customer inquiries, support tickets, and problem resolution. Integrate with Zendesk for optimized results.

Jira is often preferred by software development teams for its deep integration with development processes. ClickUp is known for its user-friendly interface and broader project management capabilities. Evaluate both based on your team’s needs.

ClickUp can be used to manage meetings by creating tasks or checklist items for meeting agendas, assigning action items to team members, attaching relevant documents, and setting due dates. You can also use it to track meeting notes and discussions.

ClickUp offers mobile apps for iOS and Android devices. You can download the app from the respective app stores, log in to your ClickUp account, and access your tasks, projects, and collaborate with your team on the go.

Piaff Dibota

Piaff Dibota, an AI enthusiast and seasoned blogger, blends expertise in AI tools, project management, and blogging. Passionate about exploring innovative applications, Piaff combines practical insights with a strategic approach. Beyond the tech realm, he enjoys reading manga, personal development books and watching funny videos.

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